Introduction

Beijing Lianyi Nihao Automobile Technology Co., Ltd. (legal address: Room 407, Unit 2, Building 15, Yard 16, Yingcai Beisan Street, Future Science and Technology City, Changping District, Beijing, hereinafter referred to as "HI CAR"), as the operator of the "HI CAR" platform, recognizes the importance of the security of your personal information. We are committed to protecting your personal information, ensuring its security and controllability, in accordance with the Personal Information Protection Law of the People's Republic of China and other relevant laws and regulations, as well as taking into account internationally recognized privacy protection principles.

This Privacy Policy (hereinafter referred to as the "Policy") aims to clearly and transparently explain how we collect, use, store, protect, share, transfer, and disclose your personal information when you use the services of the "HI CAR" platform, as well as inform you of your related rights.

Please read and fully understand this Policy before using our products or services, especially the content highlighted in bold or underlined. By starting to use our services, you confirm that you have fully understood and agree to how we process your information in accordance with this Policy. If you have any questions, please contact us using the methods specified in this Policy.

1. HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

We will collect and use your personal information only for the following purposes stated in this Policy:

1.Account Registration and Management: To create an account, we need to collect your email address and mobile phone number, and set a login password. To ensure transaction compliance and identity verification, we may require you to provide your name (or company name), country/region, and information from a valid identity document (e.g., passport number).

2.Transaction Fulfillment and Service Provision: To facilitate and fulfill transactions, we will collect and process your transaction information (e.g., information about the ordered vehicle/parts, payment amount, payment time, deposit record), logistics information (e.g., delivery address in China, contact phone number), as well as necessary documents and information for handling export procedures.

3.Membership and Additional Services: When you purchase a subscription or a vehicle inspection report from a third party, we will record the corresponding order and payment information.

4.Customer Service and Communication: When you contact our support service or participate in surveys, we will save the history and content of your communications, as well as other information necessary to resolve issues.

5.Operational Activities and Security Assurance: To ensure the secure and stable operation of services, prevent fraud and malicious activities, we may collect your device information (e.g., device model, operating system version, unique device identifier) and log information (e.g., IP address, access time, operation history).

2. USE OF COOKIES AND SIMILAR TECHNOLOGIES

To make your access more convenient, we may place small data files called cookies on your device. This helps us recognize your account, remember preferences, and analyze page traffic. You can manage or reject cookies through your browser settings, but this may affect your use of some features that depend on cookies.

3. HOW WE SHARE, TRANSFER, AND DISCLOSE YOUR PERSONAL INFORMATION

We will not actively share, transfer, or publicly disclose your personal information to third parties, except in the following cases:

1.Necessity for Transaction Fulfillment: To facilitate a transaction between you and a Seller, we share necessary order and contact information with the relevant Seller.

2.Entrusted Processing: To implement core functions such as inspection, payment, logistics, and customer service, we may entrust third-party service providers to process your information. We enter into strict confidentiality agreements with them, requiring them to protect information in accordance with the law and use it only for the purposes we entrust.

3.Legal and Regulatory Requirements: To comply with applicable laws, judicial documents, administrative orders, or mandatory government requirements, we may disclose your information to competent authorities.

4.Cross-Border Transfer: Due to the cross-border nature of our services, your personal information may need to be transferred to your country/region or accessed by our service team abroad. In such cases, we take security measures such as encryption and de-identification, and ensure that the transfer activities comply with the laws and regulations of China and the relevant countries/regions.

4. HOW WE PROTECT AND RETAIN YOUR PERSONAL INFORMATION

1.Security Measures: We use technical and organizational security measures in line with industry standards (such as data encryption, access control, security audits, employee training) to protect your information from unauthorized access, use, alteration, damage, or loss.

2.Retention Period: We retain your personal information only for the minimum period necessary to achieve the purposes stated in this Policy. After the retention period expires, we will anonymize or securely delete the information.

3.Incident Response: In the event of a personal information security incident, we will activate a response plan in accordance with legal requirements and notify you of the situation and recommended actions via announcement, email, phone, etc.

5. YOUR RIGHTS

You have the right to manage your personal information, including:

Access and Correction: You can view and correct your account information.

Deletion: Under certain circumstances, you can request the deletion of your personal information.

Withdrawal of Consent: For information processed based on your consent, you have the right to withdraw consent at any time, which does not affect the lawfulness of processing based on consent before its withdrawal.

Account Closure: You can contact customer service to request account closure. After account closure, we will cease providing you with products and services and process your information in accordance with legal requirements.

You can exercise the above rights by contacting us using the methods specified in Section 8 of this Policy. To ensure security, we may require a written request from you or identity verification.

6. PROCESSING OF CHILDREN'S PERSONAL INFORMATION

Our services are not intended for individuals under 18 years of age. If we discover that we have unintentionally collected a child's personal information, we will promptly delete it.

7. UPDATES TO THIS POLICY

We may revise this Policy from time to time. The updated version will be published in a prominent location on the Platform and will take effect from the moment of publication. In case of significant changes, we will notify you in a more noticeable way (e.g., through a website announcement, email notification). Significant changes in this Policy include, but are not limited to, substantial changes in the service model, purposes of personal information processing, methods of personal information processing, etc.

8. HOW TO CONTACT US

If you have any questions, comments, suggestions, or complaints regarding this Policy or the processing of your personal information, or if you wish to exercise your rights, please contact us using the following methods:

Company Name: Beijing Lianyi Nihao Automobile Technology Co., Ltd.

Legal Address: Room 407, Unit 2, Building 15, Yard 16, Yingcai Beisan Street, Future Science and Technology City, Changping District, Beijing

Customer Service Phone: +86 18518020338

Contact Email: hicarauction@163.com

Emergency Contact (WhatsApp): +86 18518020338

We will promptly review your inquiry and provide a response within seven working days after verifying your identity as a user.